HERTH GIFT CARDS

Materials and Tech Pack

• Fabric: sustainable and 100% Certified Organic Silk from Como. Ethically produced without fertilisers or pesticides. Free of heavy metals and chemical substances or toxic, energy and water saving, non-polluting and cruelty free.
• Dyeing: Certified dyes. No heavy metals, chemicals or pesticides. Biodegradable, non-toxic, non-allergenic and skin friendly
• It does not contain elastane
• Label: 100% GRS certified recycled polyester
• Metal parts: eco-friendly and nickel free Zamak
• Zipper: sustainable and Certified Organic Cotton, eco-friendly and nickel free Zamak
• Made in Italy 

HERTH is made to last and here’s our how to:

• Hand wash with silk suitable natural detergent in cold water. This practice can reduce your energy impact by up to 90%.
• If left for too long in the water, the silk may lose luminosity.
• DO NOT scrub, wring or put in the dryer.
• Lay out horizontally to air dry, do not directly expose to the sun.
• If necessary, iron inside out on low temperature and avoid using steam.
• For stains, use only natural soap suitable for silk.
• When choosing to dry clean, find your nearest Green Dry Cleaner that refrains from the use of harmful chemical products.

All of our items are shipped using DHL GoGreen Climate Neutral and UPS Carbon Neutral, keeping true to our promise of sustainability throughout the entire supply chain and to reduce CO2 emissions. 

All orders are shipped from Italy and will be process between 1-2 business days (Monday-Friday, except holidays). Orders placed on weekends or holidays will be process the following business day and shipped within 1-2 business days.

Our return policy is applicable to full price items.

As a small reality, we cannot accept returns on promotional items.

PLEASE NOTE: we do not offer refunds, return or exchanges on products from the Sample Sale. All items are final sale and may feature small imperfections.

PLEASE NOTE: hair accessories are not returnable or exchangeable.

We offer returns on orders, within 14 days of receiving your order.

The costs, including any duties and taxes, related to the return of the item are at the customer’s expense, except damaged or defective items.

We suggest you use a shipping service with tracking available and make sure to save the tracking number.

Please, note that at this time, we offer a return label only for European orders. If we offer you a return label, we will deduct the amount of your shipping method from the refund. You can find the shipping rates in our Shipping Policy

HERTH does not accept returns or exchanges for items worn, damaged, washed, altered or used.

Need help? Contact us at customercare@byherth.com or by WhatsApp.