Yes. Organic silk is naturally breathable, thermoregulating, and skin-kind. Unlike conventional fabrics, it is processed according to standards that avoid harmful chemicals — making it ideal for sensitive skin and comfortable for everyday wear.

At HERTH, we use organic silk sourced from GOTS-certified suppliers, designed to be worn directly on the skin with comfort and ease.

Yes. Organic silk is naturally suitable for sensitive skin — breathable, thermoregulating, and skin-kind. At HERTH, we use organic silk sourced from GOTS-certified suppliers, processed according to standards that avoid harmful chemicals — making it a considered choice for garments worn directly on the skin.

Lightweight and naturally temperature-regulating, it helps maintain comfort throughout the day.

HERTH garments are crafted from 100% organic silk sourced from GOTS-certified suppliers in Como — crafted without synthetic blends and processed according to standards that avoid harmful chemicals.

Naturally breathable, lightweight, and fluid, organic silk is designed to move with the body and last over time.

Every piece is made in Italy by skilled Italian artisans, produced in small batches with a fully traceable supply chain — from fibre to finish.

Yes. HERTH uses organic silk sourced from GOTS-certified suppliers in Como, Italy. This certification ensures strict environmental and social standards across the entire supply chain — from fibre to finished garment.

Yes. Our shades are developed using low-impact dyeing processes and digital printing by certified Italian partners, following strict chemical safety standards designed to avoid harmful chemicals and be naturally gentle on the skin.

This approach reduces water and energy use while ensuring long-lasting colour quality.

Yes. Silk is a natural, biodegradable fibre that decomposes without releasing harmful substances. Unlike synthetic fabrics, it does not contribute to microplastic pollution.

When sourced from GOTS-certified suppliers — as HERTH does — it is produced according to strict environmental and social standards, making it a considered, long-lasting material choice.

Silk is a delicate natural fibre that requires gentle care to preserve its softness and longevity. We recommend gentle hand washing in cold water using a silk-specific detergent, or professional cleaning by a dry cleaner that avoids harmful chemical solvents.

Avoid wringing or twisting the fabric, and lay flat to dry away from direct sunlight.

For detailed guidance, visit our Silk Garment Care page.

We recommend gentle hand washing in cold water to preserve the fabric’s natural softness and longevity.

Yes. We recommend entrusting your garment to a professional cleaner specialized in delicate fabrics. When possible, choose a dry cleaner that avoids harmful chemical solvents.

Yes. Iron on low heat, always inside out, and avoid steam to protect the fabric’s natural finish.

All HERTH garments are made in Italy by skilled Italian artisans, produced in small batches across a traceable supply chain in northern Italy — from GOTS-certified silk sourcing in Como to the ateliers of the Varese district.

HERTH is built on a fully traceable supply chain — from organic silk sourced from GOTS-certified suppliers in Como to production in the ateliers of northern Italy. Every step is developed according to standards that avoid harmful chemicals and relies on certified Italian partners and responsible packaging materials.

Each garment carries a QR code linked to our blockchain traceability platform — allowing every piece to be verified from fibre to finish.

HERTH uses 100% organic silk without elastane to preserve the fabric's natural purity, breathability, and biodegradability. Avoiding synthetic blends ensures the garment remains a pure natural fibre — designed to last over time and return to the natural cycle at the end of its life.

Yes. All HERTH packaging is recyclable and plastic-free — boxes and tissue paper are made from FSC-certified materials, bags are 100% compostable and biodegradable, and labels are produced from GRS-certified recycled polyester.

Every element is chosen with the same care and intention as the garments themselves.

If you're between sizes, choose based on your preferred fit — organic silk naturally moves with the body with a soft, fluid drape.

You can refer to our size guide for exact measurements or contact us for personalized assistance. We'll help you find the best fit based on your body and preferences.

For a more effortless and fluid look, we recommend sizing up if you are unsure.

Yes. HERTH garments are designed to fit true to size, with fluid silhouettes that move naturally with the body. For relaxed styles, sizing up creates a more effortless drape.

All HERTH pieces are available in sizes XS to XXL, developed to maintain a consistent, refined fit across sizes.

If you're between sizes, we recommend choosing the larger size for a more natural, fluid fit. Organic silk is designed to move with the body — not against it.

Yes. You can contact us via email at customercare@byherth.com or WhatsApp for personalized assistance. We’ll guide you based on your measurements and the specific fit of each piece.

Silk has a naturally fluid drape that follows the body without clinging or restricting movement — enhancing the natural silhouette while remaining light and skin-kind.

HERTH designs are created to honour this quality — fluid silhouettes that move naturally with the body, designed for ease and longevity.

No, you can proceed as a guest. Creating an account allows you to track your order, save your details for faster checkout, and receive updates on new collections.

Please check your spam or junk folder, as confirmation emails may end up there. If you still haven’t received it, contact us at customercare@byherth.com or via WhatsApp and we’ll assist you.

Orders can be cancelled the same day they are placed, as long as they haven’t been processed yet. Please contact us immediately at customercare@byherth.com or via WhatsApp.

Orders are typically processed within 1–2 business days (Monday–Friday, excluding holidays). Once your order has shipped, you’ll receive a tracking number via email.

If an item is sold out, you can add it to your Wishlist or sign up for back-in-stock notifications. We’ll let you know as soon as it becomes available again, so you don’t miss it.

Pre-order items are made to order and delivered within approximately 30 days.

Pre-orders are final sale and cannot be returned. You may cancel your pre-order within 3 business days by contacting our Customer Care team as soon as possible.

If your order includes both pre-order and in-stock items, it will ship once all items are available. To receive in-stock items sooner, we recommend placing separate orders.

Once your order has been shipped, you will receive a confirmation email with a tracking link. You can use it to follow your shipment in real time.

If you haven’t received it or need assistance, please contact us and we’ll be happy to help.

We ship to over 100 countries worldwide. If your country is not listed, please contact us at customercare@byherth.com or via WhatsApp.

All orders are shipped from Italy — where every HERTH piece is crafted and prepared with care.

Shipping costs vary depending on your location. You can view all available shipping options and rates at checkout or on our Shipping page for full details.

We partner with trusted carriers including DHL, FedEx, UPS, and Poste Italiane to ensure fast and reliable delivery.

Orders are processed within 1–2 business days. Delivery times vary depending on your location and selected shipping method, and are shown at checkout.

Delivery times may vary due to factors beyond our control, such as customs clearance or carrier delays. If your order is taking longer than expected, please contact us and we’ll assist you.

Duties and taxes are not included in the shipping cost. For orders outside the EU, import duties and taxes may apply and are the responsibility of the customer.

If duties are not paid and the package is returned, HERTH is not responsible for any additional costs incurred.

We do not ship to PO Boxes. However, you can select delivery to a nearby DHL, FedEx, UPS, or Poste location at checkout.

You will receive a tracking link via email once your order has shipped. You can use it to follow your shipment in real time.

Items must be returned unworn, unwashed, and in perfect condition, with all original tags and packaging intact.

Returns are accepted only for full-price items.

To request a return, please contact us at customercare@byherth.com specifying your order number. Our team will guide you through the return process step by step.

We offer exchanges for full-price items, subject to availability. In eligible countries, the replacement item is shipped free of charge.

Returns are accepted within 14 days of receiving your order.

Return shipping costs, including any duties or taxes, are the responsibility of the customer. Shipping costs are non-refundable.

Items purchased with promotional discounts are not eligible for refunds. A voucher equal to the order value may be issued instead, depending on the promotion.

Refunds are processed within 7 days of receiving your return. You’ll receive an email confirmation once the refund has been issued.

Processing times may vary depending on your bank or payment provider.

Shipping costs are non-refundable.

Sale, Archive Sale, Pre-Order, and Sample Sale items are final sale and cannot be returned or exchanged.

Hair accessories are not eligible for return or exchange.

Yes, HERTH gift cards are available and delivered digitally to the email address provided at checkout.

Enter your gift card number or discount code in the designated field at checkout. Make sure the amount is correctly applied before completing your purchase, as codes cannot be added after the order is placed.

We accept major credit and debit cards including Visa, Mastercard, American Express, and Maestro. You can also pay with Apple Pay, Google Pay, Shop Pay, PayPal, and Klarna.

Yes, all payments are processed through secure, encrypted systems that protect your personal and payment information at every step. We partner with trusted payment providers to ensure a safe and seamless checkout experience.

All payments are processed in Euro (€). If you are paying in another currency, the exchange rate is determined by your bank or payment provider.

Yes, Klarna allows you to pay later or split your purchase into 3 interest-free installments, depending on your location.

Klarna is currently available in selected European countries, Switzerland, and the UK.

If you forgot to include invoice details, please contact us at customercare@byherth.com as soon as possible, including your order number and the required invoice details.

If your order has already been processed, we may not be able to update the details.